Terms & Conditions

Last updated: October 26, 2026

These Terms & Conditions ("Terms") apply to your use of this website and to every order you place with us. This website is operated by Blend Formulations ("Blend", "we", "us", "our") of Unit 2B Innovation Drive, Tyseley, B11 3RE, United Kingdom. You can contact us at Support@blendformulations.com.

Please read these Terms carefully before placing an order. By using our website or placing an order, you agree to these Terms, our Delivery Policy, our Returns Policy and our Privacy Policy.

Using Our Website

You must be at least 18 years old, or have the permission of a parent or guardian, to place an order. You agree to give us accurate information when you place an order or create an account, and to keep your account details secure. You must not use our website for any unlawful purpose, try to gain unauthorised access to it, or interfere with how it works.

Our Products

Our products are edible colours, sprays and decorating products made for culinary use. Please always follow the directions for use, storage and allergen information on the product label before using a product, and use it only for its intended purpose. Results can vary depending on the ingredients, temperature and technique you use.

We take care to show our products accurately, but shades on screen can look different from the colour of the product itself, depending on your device and display settings. Images are for illustration only, and packaging may change from time to time.

Prices And Payment

All prices are shown in pounds sterling (GBP) and include VAT where applicable. Delivery charges are shown at checkout before you pay. We can change our prices at any time, but changes will not affect orders that we have already confirmed.

If we discover that a product was listed at an obviously incorrect price, we will contact you before dispatching your order to ask whether you would like to continue at the correct price or cancel and receive a full refund.

Payment is taken when you place your order. We accept the payment methods shown at checkout. Payments are processed securely by our payment providers and we never store your full card details.

Orders

After you place an order you will receive an email acknowledging it. This is not an acceptance of your order. A contract between you and us is formed when we email to confirm that your order has been dispatched.

We may decline or cancel an order, for example if a product is out of stock, if there is a pricing or description error, or if we suspect fraud. If we cancel an order after you have paid, we will refund you in full.

Delivery

Delivery charges, areas and estimated times are set out in our Delivery Policy. Responsibility for the products passes to you when they are delivered to the address you gave us.

Cancellations, Returns And Refunds

If you are a consumer, you have a legal right to cancel your order within 14 days of receiving it, subject to the hygiene exception for unsealed food products. Full details are in our Returns Policy.

Discount Codes And Promotions

Discount codes, including the welcome offer for joining our mailing list, can be used once per customer unless stated otherwise. They cannot be exchanged for cash or used together with other offers unless the promotion says so, and may be withdrawn or changed at any time. Each promotion may also have its own terms, which will be shown with it.

Wholesale And Trade Customers

If you buy from us as a business, through a wholesale or trade account, separate trade terms will apply, and the consumer rights described in these Terms and in our Returns Policy will not apply to you. Please contact trade@blendformulations.com for details.

Intellectual Property

Blend, OptimumOil®, ShimmerDeluxe®, HydraTone® and FrostFlare® and all logos, product names, photographs, text, graphics and other content on this website belong to Blend Formulations or our licensors. You may view and share our website for personal, non-commercial use, but you must not copy, reproduce or use any of our content or trade marks without our written permission.

Reviews And Content You Share

If you post a review, comment, photo or other content on our website or tag us on social media, you confirm that the content is your own, is accurate and is not offensive or unlawful. You give us a free, non-exclusive licence to use, display and share that content in connection with Blend. We may remove any content at our discretion.

Our Liability

If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach or our negligence. We are not responsible for loss or damage that is not foreseeable, or for loss caused by using a product other than as directed on its label.

We supply our products for domestic and private use. If you use our products for any commercial or business purpose outside a trade account, we will not be liable to you for any loss of profit, loss of business, business interruption or loss of business opportunity.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded by law, including your statutory rights as a consumer.

Events Outside Our Control

We are not responsible for delays or failure to perform our obligations caused by events outside our reasonable control, such as courier disruption, severe weather, supply shortages or industrial action. If such an event happens, we will contact you as soon as possible, and if there is a significant delay you may cancel your order and receive a full refund for any products you have not received.

Your Personal Information

We use your personal information only as set out in our Privacy Policy.

Changes To These Terms

We may update these Terms from time to time. The version on our website when you place your order is the version that applies to that order.

Governing Law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales will have jurisdiction. If you live in Scotland or Northern Ireland, you can also bring proceedings in the courts of the country where you live.

Contact

If you have any questions about these Terms, please email us at Support@blendformulations.com or write to us at Blend Formulations, Unit 2B Innovation Drive, Tyseley, B11 3RE, United Kingdom.